PT METRA-NET ("Kami" atau "Perusahaan" atau "iKonser") adalah suatu perseroan terbatas yang didirikan berdasarkan hukum Negara Republik Indonesia, yang berdomisili hukum di wilayah negara Republik Indonesia, yang dalam hal ini merupakan pemilik, operator dan penyelenggara aplikasi iKonser yang menyediakan layanan konten Over the Top (OTT) melalui mobile apps iKonser pada platfom Android (" Mobile Apps iKonser"), dan berbagai akses, media, perangkat dan platform lainnya, baik yang sudah atau akan tersedia di kemudian hari (selanjutnya secara sendiri-sendiri maupun bersama-sama disebut sebagai "Platform Layanan" atau "Layanan"). Platform Layanan ini terdiri dari Layanan (sebagaimana dijelaskan di bawah ini) dan setiap bagian yang ada di dalam Platform Layanan (di luar Layanan), termasuk namun tidak terbatas pada konten, fitur, foto, gambar, audio, video, teks, source code, dan seluruh teknologi yang melekat kepadanya.
Dengan mengakses dan menggunakan Platform Layanan, maka Anda menyatakan telah membaca, memahami, menyetujui dan menyatakan patuh terhadap Syarat & Ketentuan. Jika Anda tidak dapat menyetujui Syarat & Ketentuan ini, baik secara keseluruhan ataupun sebagian, maka Anda tidak diperbolehkan untuk mengakses Platform Layanan ini ataupun menggunakan Layanan yang tersedia. Dengan demikian, Syarat & Ketentuan ini merupakan perjanjian yang mengikat di antara Anda dengan Kami sesuai dengan peraturan perundang-undangan yang berlaku.
Anda dengan ini menyatakan dan menjamin bahwa Anda tanpa perlu dibuktikan lebih lanjut oleh Kami:
a) Telah berumur 18 (delapan belas) tahun atau lebih
b) Berkapasitas untuk mengadakan perjanjian yang mengikat berdasarkan hukum yang berlaku di wilayah Negara Republik Indonesia sehubungan dengan penggunaan Platform. Apabila berdasarkan hukum yang berlaku Anda belum atau tidak dianggap sebagai orang yang cakap untuk mengadakan perjanjian, maka Anda harus memastikan bahwa persetujuan Anda diwakili oleh orang tua dan/atau wali Anda.
Jika tidak, maka Kami berhak untuk sewaktu-waktu memblokir Akun Anda maupun menghentikan seluruh Layanan yang Anda gunakan.
Untuk tujuan pendaftaran akun Anda, Kami dapat mengumpulkan dan memproses informasi pribadi Anda. Dalam hal ini, Anda harus menyediakan informasi-informasi tersebut secara lengkap, akurat dan terkini. Segala pengaturan mengenai pemrosesan data pribadi Anda diatur di dalam Kebijakan Privasi Kami pada Butir 5 di bawah.
Kebijakan Privasi :
Data pribadi yang Anda berikan secara sukarela ketika registrasi berlangganan Layanan meliputi antara lain (namun tidak terbatas pada) nama, alamat email, nomor telepon, koordinat lokasi, alamat tempat tinggal, nomor identitas kependudukan. Di samping itu, Kami dapat mengumpulkan data pribadi tambahan untuk kebutuhan personalisasi akun.
Kami berkomitmen untuk menyimpan data pribadi Anda dengan jaminan perlindungan dan dalam jangka waktu sebagaimana yang disyaratkan oleh peraturan perundang-undangan yang berlaku.
Kerahasiaan data pribadi Anda adalah hal yang terpenting bagi Kami. Kami berkomitmen untuk memberlakukan upaya terbaiknya untuk melindungi dan mengamankan data pribadi Anda dari akses pemrosesan oleh pihak-pihak yang tidak berwenang. Namun, sesuai aturan yang berlaku, Kami tidak bertanggungjawab terhadap gangguan keamanan sistem Kami dan kelancaran pengiriman data yang Anda berikan kepada Kami, apabila gangguan tersebut disebabkan oleh keadaan memaksa atau bukan dikarenakan oleh kesalahan dan/atau kelalaian Kami.
Anda bertanggung jawab untuk menjaga kerahasiaan detail data Anda, termasuk username, password, dan email, tidak membagikannya kepada atau dengan siapapun dan harus selalu menjaga dan bertanggung jawab atas keamanan perangkat yang Anda gunakan.
Biaya langganan iKonser tidak termasuk biaya layanan internet. Mohon hubungi jasa penyedia internet Anda untuk info lebih lanjut.
Tidak diperbolehkan untuk membuat link, melakukan screen capture, scrapping, maupun data crawling ke aplikasi iKonser tanpa adanya persetujuan tertulis sebelumnya dari Kami. Hal-hal tersebut dianggap sebagai pelanggaran Hak Kekayaan Intelektual milik Kami, afiliasi Kami dan/ atau pihak ketiga yang terikat kerjasama dengan Kami.
Kami memiliki seluruh hak untuk memblokir sementara ataupun secara permanen, menghapus, menonaktifkan Akun Anda maupun menangguhkan dan/ atau menghentikan akses Anda terhadap Layanan atas kebijakan Kami sendiri dan untuk sebab apapun tanpa sebelumnya memberikan alasan atas pemblokiran, penghapusan atau penonaktifan Akun Anda tersebut. Alasan dari pemblokiran, penghapusan, atau penonaktifan Akun Anda, termasuk namun tidak terbatas kepada:
Pelanggaran atau tidak patuh terhadap Syarat & Ketentuan ini maupun ketentuan perundang-undangan yang berlaku;
Penipuan atau pencurian (atau indikasi atau sangkaan penipuan atau pencurian);
Kecurigaan adanya tindak kriminal atau pelanggaran (fraud);
Tindakan pelanggaran terhadap Hak Kekayaan Intelektual yang menjadi hak Kami sebagaimana dimaksud dalam Butir 7, termasuk namun tidak terbatas pada pendistribusian ulang konten-konten yang ada dalam Platform Layanan, baik sebagian maupun seluruhnya melalui media apapun di area umum atau area komersial tanpa ijin tertulis sebelumnya dari Kami, baik untuk tujuan komersial maupun tujuan lainnya;
Anda dan/ atau pihak lain, yang berdasarkan pertimbangan Kami akan mengakibatkan kerugian dan/ atau kerusakan terhadap Kami, afiliasi Kami maupun pihak ketiga yang terikat perjanjian dengan Kami;
Berdasarkan pertimbangan Kami, Platform Layanan dan/ atau Layanan disalahgunakan untuk melakukan pelanggaran terhadap ketentuan hukum yang berlaku di wilayah Republik Indonesia yang dilakukan oleh Anda dan/ atau pihak ketiga;
Anda memberikan informasi yang tidak akurat, salah atau menyesatkan;
Melakukan perbuatan yang tidak pantas, ancaman, atau hinaan terhadap Kami maupun pihak lainnya yang dapat mempengaruhi reputasi dan nama baik Kami;
Menolak memberikan informasi yang Kami perlukan untuk keperluan pendaftaran Akun Anda;
Adanya gangguan teknis yang mempengaruhi sistem dan tata kelola internal Kami;
Anda termasuk ke dalam "daftar hitam" atau "daftar pengamatan" oleh pemerintah atau organisasi internasional;
Adanya ketentuan yang mewajibkan hal tersebut berdasarkan ketentuan hukum yang berlaku.
Peringatan tertulis mungkin akan Kami berikan sehubungan dengan pelanggaran dan ketidakpatuhan Anda terhadap ketentuan di atas, melalui surel atau media lainnya yang Kami tentukan dari waktu ke waktu.
Kami dapat melakukan tindakan yang tegas atas pelanggaran Anda terhadap ketentuan ini, termasuk namun tidak terbatas pada pemblokiran Akun dan penghentian akses Anda terhadap Layanan maupun Platform Layanan. Kami juga berhak mengajukan gugatan secara perdata untuk jumlah keseluruhan kerusakan dan kerugian yang diderita akibat pelanggaran atas ketentuan ini. Anda dengan ini mengetahui dan menyadari bahwa pelanggaran atas ketentuan ini juga merupakan tindakan pidana yang dapat diproses secara hukum.
Hukum yang mengatur dan yurisdiksi. Syarat & Ketentuan serta Kebijakan Privasi diatur oleh dan untuk ditafsirkan dalam hukum Negara Republik Indonesia. Setiap dan seluruh sengketa yang timbul dari Syarat & Ketentuan serta Kebijakan Privasi ini akan diatur oleh yurisdiksi eksklusif dari Pengadilan Negeri Jakarta Selatan.
Kami memiliki hak untuk mengubah ataupun menambahkan syarat-syarat dalam Syarat & Ketentuan ini tanpa pemberitahuan lebih dahulu.
Hal-hal yang belum diatur dalam Syarat & Ketentuan ini, dapat diatur kemudian sesuai dengan kebijakan yang berlaku di PT METRA-NET dan peraturan perundang-undangan Republik Indonesia.
Anda dengan ini menerima dan mematuhi semua Syarat & Ketentuan yang telah disampaikan di atas.
Last updated: May 24th, 2018
Your California Privacy Rights: If you are a California resident, you may request certain information once per year about our disclosure of certain categories of Personal Information during the preceding calendar year to third parties for such third parties’ own direct marketing purposes. Please send your request by email to email@example.com, or by postal mail to Metranet Indonesia, Attn: Privacy Coordinator,…………………………………….. . We reserve our right not to respond to requests submitted other than to the email or mailing addresses specified in this section.
Personal information we may collect
Two types of information are collected in connection with the Properties: Personal Information and Other Information. “Personal Information” is information that identifies you or makes you identifiable as an individual. “Other Information” is any information that does not reveal your specific identity. If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy. Other Information is addressed separately below, under the heading “OTHER INFORMATION”.
We and our third-party service providers may collect the following Personal Information from you:
Postal address (including billing and shipping addresses)
Credit and debit card number
Shopping Cart Content
User names, including the user names for your accounts and profiles on third-party sites with which the Properties interoperate
Your music listening data (including a list of all songs and playlists in your digital music library)
Collection of Personal Information
We and our third-party service providers collect Personal Information through the Properties in a variety of ways, including:
Through the Properties
We may collect Personal Information through the Properties, for example, when you register for newsletters or other communications through the Properties, make a purchase or make a request.
We may collect Personal Information from you offline, e.g., if you provide information to us at a concert venue.
From Other Sources
We may receive your Personal Information from other sources, for example:
publicly available databases; or
marketing partners when they share information with us in the context of marketing and promotional campaigns related to our business.
If you use your social media or other third party account to enter our sweepstakes, contest, or promotions or via an initiation to sign into such account on our Properties, you will share certain Personal Information from your third party account with us which may include, for example, your name, email address, photo, list of social media contacts, listening history, favorite tracks and any other information that you make or which is otherwise accessible to us when you connect through such third party account.
When you choose to sync your account with a third party services such as third party digital music service provider.
If you are on another website and you agree to share your information with the Properties, that website will forward to us your information. You also may choose to participate in a third-party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third-party website) through which you allow us to collect and share (or the third-party to collect and share) information about you, including personal information. If you access the Properties through a third-party connection or log-in, we may also collect your user ID and/or username associated with the third-party service, and any information you have made public in connection with that service or which the third-party shares with partner services.
You are not required by statute or contract to provide any Personal Information to us. For example, when you participate in various opportunities provided through the Properties, we collect Personal Information from you in order to enable you (or us) to complete your experience on the Properties.
How We May Use Personal Information
We and our third-party service providers may use Personal Information for the following business purposes including:
To generate concert recommendations, based on your music listening data
We will engage in this activity with your consent.
Providing the functionality of the Properties and fulfilling your requests.
To provide the Properties’ functionality to you, such as arranging access to your registered account, and providing you with related customer service.
To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments or complaints, or when you request information about our Properties.
To send to you administrative information, including information regarding the Properties and changes to our terms, conditions and policies.
To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service
To allow you to send messages (for example, music clips or artist information) to a friend through the Properties. By using such functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
Providing you with our newsletter and/or other marketing materials and facilitating social sharing
To send you marketing communications, that we believe may be of interest to you if you have indicated that you would like to receive them (including, without limitation, by our third-party service providers that send direct mail, email, and other types of advertising)
To facilitate social sharing functionality that you choose to use.
We will engage in this activity with your consent.
Analysis of Personal Information for business reporting and providing personalized services.
To analyze or predict our users’ preferences in order to prepare aggregated trend reports on how our digital content is used, so we can improve our Properties.
To personalize your experience on the Properties using your IP address, by presenting content, products, and offers tailored to you.
We will provide personalized services either with your consent or because we have a legitimate interest.
Allowing you to participate in sweepstakes, contests or other promotions.
We use this information to manage our contractual relationship with you.
Aggregating and/or anonymizing Personal Information.
We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose.
We will engage in this activity because we have a legitimate interest.
Accomplishing our business purposes.
Data analysis, for example, to improve the efficiency of our Properties;
Audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements;
For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
For developing new products and services;
For enhancing, improving, or modifying our current products and services;
For identifying usage trends, for example, understanding which parts of our Properties are of most interest to users;
For determining the effectiveness of promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; and
For operating and expanding our business activities, for example, understanding which parts of our Properties are of most interest to our users so we can focus our energies on meeting our users’ interests.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
Disclosure of Personal Information
We may disclose Personal Information:
Warner Music Inc. is the party responsible for the management of jointly-used Personal Information.
To our third-party service providers (and in some cases, our affiliates), to facilitate the services they provide to us
These can include providers of services such as hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery, credit card processing, auditing and other similar services to enable them to provide such services.
To third parties, to permit them to send you marketing communications, consistent with your choices.
Unaffiliated third parties or their vendors, to permit them to send, or cause to be sent, marketing communications to you in online and offline media.
Our artists (including any of the artists’ band members, if applicable) and their representatives, so that the artists and their representatives may use this information to send to you communications (including marketing communications) that they believe may be of interest to you, including, for example, if you (a) sign up to join the applicable artist’s mailing list and/or to receive such artist’s newsletters, (b) register with the applicable artist’s website, or (c) have otherwise indicated that you would like to receive information and/or marketing communications from the applicable artist. We do not control, and are not responsible for, artists’ and their representatives’ use of Personal Information.
To a relevant artist who is no longer affiliated with us, if you indicated an interest in such artist (for example, by registering with the artist’s website).
To third parties that sponsor contests, sweepstakes and similar promotions so that they can facilitate and administer such contests, sweepstakes and promotions
By using the Properties, you may elect to disclose Personal Information
Other Uses and Disclosures
We may also use and disclose your Personal Information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:
To comply with applicable law.
This can include laws outside your country of residence.
To respond to requests from public and government authorities.
These can include authorities outside your country of residence.
To cooperate with law enforcement.
For example, when we respond to law enforcement requests and orders.
For other legal reasons.
To enforce our terms and conditions;
To protect our operations or those of any of our affiliates or artists;
To protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or
To allow us to pursue available remedies or limit the damages that we may sustain.
In connection with a sale or business transaction.
We have a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings) Such third parties may include, for example, an acquiring entity and its advisors.
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria we use to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the Properties to you (for example, for as long as you have an account with us or keep using the Properties);
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
We ask that you not send us, and you not disclose to us, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Properties or otherwise.
OTHER INFORMATION Other Information We May Collect
We and our third-party service providers may collect Other Information (defined above) such as:
Browser and device information
Mobile App usage data
Server log files
Geographic location information
Demographic information and other non-personally identifiable information provided by you
Information about how you use the Properties
How We May Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways, including:
Through your browser or your device:Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of a Property that you are using. We and our service providers may also collect a unique device identifier assigned by us or our service providers to the device from which you are accessing a Property and other transactional information for the device that we and our service providers may use to serve content and advertisements to the device.
Through your use of Mobile Apps:When you download and use a Mobile App, we and our service providers may track and collect Mobile App usage data, such as the date and time the Mobile App on your device accesses our servers and what information and files have been downloaded to the Mobile App based on your device number.
Through server log files:An Internet Protocol (IP) address is a number that is automatically assigned to your device from which you are accessing a Property by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever you visit the Property, along with the time of the visit and the activity on the Property. We and our service providers use IP addresses for purposes such as calculating Property usage levels, helping diagnose server problems, administering the Properties and determining your approximate geographic location.
If your device stores Flash LSOs, and if you do not want Flash LSOs stored on your device through which you access the Properties, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Paneland following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Properties or our content. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.
Our Properties do not respond to browser-based do-not-track signals.
Geographic location information:If you use any location-enabled products or services, you may be sending us location information. When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals sent by a mobile device. We and our third party service providers and partners may use your device’s physical location to provide you with personalized location-based services, content and advertisements. In some instances, you may be permitted to allow or deny such uses of your device’s location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.
From you:We may collect demographic information, such as your zip code or gender, as well as other information, such as your preferred means of communication, when you voluntarily provide this information to us. This information does not necessarily personally identify you or any other user of the Properties, unless further information is added to it that would allow identification to take place. In such case, the information will be treated as Personal Information.
Information about how you interact on the Properties:We may collect information about how you interact on the Properties. For example, some Properties may utilize analytic tools to help us better serve you through improved products, services, and revisions to the Properties. This collected information may let us know which services and features you are using the most within a Property, as well as device type and hardware features, country and language of download, etc.
By aggregating information:We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Properties, for example, by using Personal Information to calculate the percentage of our users who like a particular artist.
How We May Use and Disclose Other Information
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in “How We May Collect Other Information” section above, as well as for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
We will use reasonable physical, technical and administrative measures to protect Personal Information under our control. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
We give you many choices regarding our use and disclosure of Personal Information about you for marketing purposes.
You may opt-out from the following as set forth below:
Receiving marketing-related emails from us and our affiliates:If you do not want to receive marketing-related emails from us and our affiliates on a going-forward basis, you may opt-out from receiving such emails either by using the unsubscribe mechanism provided in any email you receive from iKonser, or by emailing us at firstname.lastname@example.org, or by logging in to your iKonser account, clicking on “Account Settings” and then adjusting the types of emails you receive from iKonser in the “Email Notification Settings.”
Receiving marketing-related SMS text messages from us and our affiliates:If you do not want to receive marketing-related SMS text messages from us and our affiliates on a going-forward basis, you may opt-out from receiving such messages by texting back “STOP” or by emailing us at email@example.com
Our sharing of your Personal Information with artists or unaffiliated third parties for their marketing purposes:If you prefer that we not share your Personal Information on a going-forward basis with artists or unaffiliated third parties for their marketing purposes, you may opt-out from such sharing by emailing us at firstname.lastname@example.org
In each case, please make clear in your email what you are opting-out from. We will comply with your request(s) as soon as reasonably practicable. Please note that, if you do opt-out from receiving marketing-related messages from us, we may still send administrative messages to you.
How you can access, change or delete your Personal Information
If you would like to access, review, correct, update, suppress, restrict or delete Personal Information that you previously provided to us, if you would like to object to our use of your Personal Information, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at: email@example.com. We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).
Where our collection and use of Personal Information is based on your consent, you may withdraw such consent at any time by emailing us at firstname.lastname@example.org, and such withdrawal will not affect the lawfulness of processing based on consent before your withdrawal.
If you are located in the EEA: Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission regarding Personal Information. You may obtain a copy of these measures by contacting email@example.com or consult standard terms by following this link.
The Properties are not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Personal Information through the Properties.
Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.